Fear. This word has come up for me a lot lately in my work as a Rehabilitation Consultant. So many of our clients are driven by fear. Fear of failure. Fear of loss. Fear of judgement, of exile, of never being the same as they used to be before they got sick. Being able to identify fear in our clients is important. But identifying what's really driving that fear... Well, it takes time. It takes more questions. And it requires an understanding of what makes us behave the way we do. So … [Read more...]
Life Insurers Do Get it Right, Too!
May 23, 2016 by Leave a Comment
There has been a lot in the news lately about how poorly income protection and life insurers are treating people who have purchased policies. Like every industry, there are bad decisions and there are good decisions. However... like our teachers, police officers and politicians, little gets said about life insurers when they do good. Please know I am not an advocate for any life insurer or for any client. I am an advocate for good rehabilitation. And by good I mean timely, I mean customized … [Read more...]
Dear Dr Google
May 19, 2016 by Leave a Comment
Continuing on the topic of medical information, opinion, and recovery, I want to talk about the medical information our clients get from a different kind of doctor. Dr. Google. Our clients are more informed and curious than ever before. Millions of resources about their condition or illness are available with one quick internet search. How many of us have worked with a client (or several) who bring their own research to meetings with us? How do you approach this? I'd argue that the … [Read more...]
