We’re really excited to share a client success story today – and we hope that this article also serves as a bit of a case study into what can happen when rehab is engaged to get all of the stakeholders involved, communicating and moving towards a common goal.
Steve* came to us with a really, really bad infection on his foot. This would impact on anyone’s ability to work, but this was especially bad for Steve because he was a delivery driver. Feet are pretty important when it comes to driving. Steve’s infection was so bad that his foot was black and he was struggling to walk.
Our first port of call was to check in with the GP to see what was going on. Unfortunately – the GP hadn’t even been removing the bandages to check Steve’s foot. He had no idea how bad it was!
Steve had been avoiding going to the Emergency room because he didn’t have an Australian passport. Our consultant helped him identify that he was eligible to be treated here, and recommended that he visit as soon as he could. It’s lucky that we got him there, because (we found out later) he was at risk of losing his foot.
Steve was hospitalised and put on antibiotics – slowly but surely, his foot was getting better.
Our next mission was to identify opportunities to engage Steve in gradually increasing his capacity back at work. Steve’s communication with his employer was strained, so we stepped in to facilitate a discussion about what might be possible, and if so, what kind of supports were needed.
At the same time, we attended a case conference with Steve and a vascular specialist. In order for Steve to get back to work, the specialist recommended that Steve lose weight and that he get a pair of compression stockings. We arranged the compression stockings and a new pair of boots to make sure Steve had the equipment he needed to be safe and healthy at work.
Over the course of 6 months, Steve went from being barely able to walk, at risk of totally losing his foot, and being off work…. to being nearly fully recovered and back to his full duties at his old job. We were there alongside him the whole way to make sure his recovery was on track, all with a view to see him back at work, earning an income and well enough to be off benefits.
We are so excited to share this story because it’s the perfect example of what happens when Rehab gets involved to make sure everyone is on the same page – and to support the client in getting the treatment and supports they need to get healthy and get back to work.
*client’s name has been changed.